The room was quiet and spacious, but the dinner service took too long.

The indoor pool and fitness options were enjoyable.

Unfortunately, my experience was marred by several issues. The staff's lack of responsiveness was concerning, particularly when I requested assistance in finding dinner options after they informed me the restaurant was fully booked. I found the room to be dated with noise coming from above that made it difficult to relax, and the lack of proper amenities, such as functioning English channels and a limited selection for breakfast, left much to be desired.

Explore the nearby Barbizon village for beautiful art galleries and scenic views. it’s a delightful short trip from the hotel.

Chur, the staff were super friendly, but the breakfast lacked made-to-order options and the A/C didn't work, making the room warm at night.

charming, charming, charming

The lobby is incredibly inviting with a modern bar vibe, creating a unique and chic check-in experience. I loved the spacious garden area, complete with a veggie patch and bee hives, which truly connects guests with nature. The happy hour specials offered delightful drinks at fantastic prices, making it a perfect spot to unwind after exploring.

do recommend 😊❤️

This place suits me perfectly and provides everything I need, including free parking, express check-in, 24-hour reception, and a seasonal outdoor pool. On my first stay, the staff helped me with local delivery recommendations, which I remember fondly. I highly recommend trying their coffee shop for a pick-me-up. I'm definitely coming back for a city break.

Had a lovely stay with an amazing indoor pool and relaxing garden area that were perfect for unwinding. The offerings were great, though the breakfast selection could have been a bit more varied. Definitely check out their dog-friendly policy if you’re traveling with pets! 🐾

The hotel boasts spacious rooms and a delightful breakfast, with classic dishes that are well-prepared. The friendly demeanor of the staff, especially at the reception, enhanced the welcoming atmosphere. the bathroom amenities were lacking, and I found the dinner service to be sluggish, with an hour-long wait for bread. Given the expected standards of the chain, more attention to these details is essential.

A Mixed Bag with Potential

The staff tried their best, but numerous issues affected our stay. The dim lighting in the room was disappointing, and breakfast was chaotic with many missing items. For future guests, consider dining outside for better food options, as our dinner experience was lacking.

The Mercure offers a wonderful atmosphere with its elegant lobby, which includes superb working stations and focus pods ideal for business needs. The outdoor area is a great addition, featuring a large green space for lounging and dining, promoting a relaxed vibe. I found the rooms to be comfortable, equipped with the basics necessary for a pleasant stay, and the staff were generally very helpful and accommodating.

great amenities but service could improve

Free hotel parking at the back was a nice surprise,, and it was a short walk to the local chateau. The staff responded to my issues promptly, ensuring I felt taken care of during my stay. I enjoyed the relaxing garden area that added a tranquil vibe, perfect for unwinding after a long day.

The overall dining experience was mediocre.